About Us
🌟 Our Mission
Standing with Independent Providers. Driving Better Outcomes.
Our story begins with a question: What if independent practices could keep their freedom—and still thrive in value-based care?
We founded this company to answer that question with a resounding yes.
After over a decade immersed in risk adjustment, healthcare billing, and regulatory frameworks, we’ve seen firsthand how consolidation is swallowing up small primary care practices. Passionate providers become employees. Local voices get diluted. And meaningful, relationship-driven care gets tangled in red tape.
We’re here to change that.
👩⚕️ Who We Are
Risk adjustment coding and compliance
Seamless integration with your current systems
Data-driven insights that tell your value-based story
Tailored support that empowers your staff—not burdens them
💼 Why We Exist
To protect autonomy. To defend local care.
To give providers the tools and revenue strategies they need to remain independent—and practice medicine the way they intended. This isn’t just a billing service. It’s a movement to preserve what makes primary care powerful: relationships, community, and clinical integrity.
ProTrust Billing Partners was founded to meet the specific needs of today’s independent primary care providers. With over a decade of hands-on experience in medical billing, we bring deep expertise in both fee-for-service and value-based care. Our support spans the full revenue cycle—from clean claim preparation and HCC coding to payer-specific strategies and performance reporting. We stay ahead of annual coding updates and regulatory changes to ensure providers remain compliant, optimized for reimbursement, and free to focus on care.
Why Practices Choose Us—Even With an MSO
Support isn’t the same as success.
Many independent providers are technically “supported” by their IPA or MSO—but performance tells another story. We specialize in helping practices that are underperforming despite having risk adjustment coders on paper. Why? Because what they’re missing isn’t staffing—it’s strategy.
✅ Personalized guidance tailored to your documentation and workflow
✅ Full-cycle billing services that go beyond coding
✅ Transparent, actionable reporting tied directly to outcomes
✅ Hands-on education and denial management that builds revenue resilience
You shouldn’t have to settle for generic support and missed incentives. Let’s get you what you’ve earned.
Our Story
ProTrust Billing Partners didn’t start with a client. It started with a moment of clarity.
While working for a healthcare company, I visited a Primary Care practice that was doing everything it could to stay afloat. The providers were dedicated. The staff was stretched thin. Everyone cared deeply about their patients. But behind the scenes, the clinic was quietly unraveling.
Documentation requirements had shifted again.
Payor rules were changing faster than anyone could track.
The office manager was juggling billing, front‑desk duties, and compliance questions she was never trained to answer.
And the providers—already exhausted—were being pulled into coding issues they didn’t have the time or support to solve.
I watched a good clinic struggle not because of poor care, but because the system had become too complex for small practices to navigate alone. They were losing revenue they had already earned. They were stressed, overwhelmed, and constantly reacting to problems instead of preventing them.
That experience stayed with me.
It wasn’t an isolated case.
It was a pattern.
Independent practices were being held to the same standards as large health systems, but without the resources, infrastructure, or specialized support. And every time a clinic fell behind on documentation or got blindsided by an audit, it wasn’t just a financial issue—it was a threat to their stability, their autonomy, and the care they provided to their communities.
That’s when I knew something had to change.
I built ProTrust Billing Partners to be the partner I wished that clinic had.
A partner who brings clarity to complexity.
A partner who protects revenue before it’s lost.
A partner who understands the realities of small practices and meets them where they are.
Today, ProTrust exists because independent practices deserve someone in their corner—someone who sees their challenges, respects their mission, and helps them stay strong in a system that rarely makes things easy.
This is why I started ProTrust Billing Partners.
`Because no practice should have to navigate this alone.
Yan Mei Jiang, CPC, CPMA, CRC
Founder of ProTrust Billing Partners LLC
ProTrust Billing Partners – Empowering Independent Primary Care Practices